The Service Desk and Cyber Security

January 24, 2019
3:30 PM - 5:30 PM

Nonprofit Association of the Midlands
11205 Wright Cir #210
Omaha, NE 68144

The trends for threats to cyber are growing daily. Breaches from both the public and private sections have a huge impact on the constituents and customers the organization serves. As a person providing services to end users on solving problems is critical. This presentation focuses on the types of attack a person working a help desk would see and how to best handle those situations. The presentation explores social engineering and Phishing attacks and recommendations for password and access controls for systems and networks. 

Presented by Gary Sparks

Program Director, MetroCenter for Cybersecurity Education/Faculty

Metropolitan Community College


Gary has 32 years in security and information systems security. He possesses certification in collateral and SCI security management and Information Assurance Level II and Security+. Gary is currently the Program Director for the Metro Center for Cybersecurity Education (MCCE)

Live Stream!



$0.00 Member:

$15.00 Non-Member